When should I expect a reply to my email?

Modified on Thu, 25 Sep at 10:35 AM

We aim to respond to all emails within 1 to 2 business days.


To help us handle your email efficiently, please:

  • Write in using the email address linked to your order
  • Avoid sending multiple emails about the same issue. We answer all emails in the order they are received.
  • Provide as much detail as possible if you're experiencing a technical issue, including a screenshot of where you're stuck.

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